Terms of service
This website is operated by Nutremys Lab S.L. Throughout the site, the terms “we”, “our” and “us” refer to Nutremys Lab S.L. By accessing our website and/or purchasing a product, you agree to be bound by these Terms of Service, including any additional terms and policies referenced herein and/or available via hyperlink.
If you do not agree to all the terms of this agreement, you must not access the website or use our services.
1. General information
Nutremys Lab S.L.
CIF: ESB22621031
Address: Calle Alcalde Reig 6, 1º, 46006 Valencia, Spain
E-mail: info@nutremys.com
Website: www.nutremys.com
Nutremys is an online store specialising in the sale of food supplements. All products marketed comply with current regulations and come from certified suppliers.
2. Conditions of use
By using this site, you declare that you have reached the legal age of majority in your country of residence, and where applicable, authorise your minors to use this site.
You are prohibited from using our products for any illegal or unauthorised purpose, nor from violating any applicable law in your jurisdiction (including intellectual property laws).
3. Products and availability
We reserve the right to modify or discontinue any product at any time, without notice.
All products are subject to availability.
The images and descriptions on the site are indicative and may differ slightly from the actual product.
4. Prices and payment
All prices are indicated in euros (€) and include applicable VAT. We reserve the right to modify prices at any time.
Accepted means of payment include credit/debit cards, PayPal, and other secure platforms indicated during the purchase process.
5. Shipping
We ship our products to France, Belgium, Luxembourg, Spain and the other European Union markets indicated at the time of order.
Shipping costs and delivery times are specified during the order process. Once shipped, a tracking number will be provided.
6. Returns and refunds
Our returns and refund policy is available here: Refund policy.
The customer has a right of withdrawal of 14 calendar days from the receipt of the order, in the conditions provided by consumer law. Nutremys adds to this right a voluntary commercial “30-day Money-Back Guarantee”, applicable in the conditions described in the Refund policy.
7. Intellectual property
All contents of the website (texts, images, logos, graphics, design, etc.) are the property of Nutremys Lab S.L. or its licensors, and are protected by applicable intellectual property law.
8. Liability
Nutremys shall not be held liable for any direct or indirect damage resulting from the use of the site or the products purchased, except as otherwise provided by applicable law.
Food supplements should not be used as a substitute for a varied and balanced diet. It is recommended to consult a health professional before consumption.
9. Data protection
The personal data provided will be processed in accordance with our Privacy Policy.
10. Modification of the Terms
We reserve the right to update, modify or replace any part of these Terms of Service by publishing the changes on our website. It is the user's responsibility to consult this page regularly.
11. Applicable law
These Terms are governed by and interpreted in accordance with Spanish law. Any dispute shall be submitted to the courts of Valencia (Spain), without prejudice to the mandatory consumer protection provisions applicable in your country of residence.
Last updated: July 2026
