Terms of Use

This website is operated by Nutremys Lab S.L. Throughout the site, the terms “we,” “our,” and “us” refer to Nutremys Lab S.L. By accessing our website and/or purchasing a product, you agree to be bound by these Terms of Service, including all additional terms and policies referenced here and/or available via hyperlink.

If you do not agree to all the terms of this agreement, you must not access the website or use our services.


1. General Information

Nutremys Lab S.L.
Tax ID: ESB22621031
Address: Calle Alcalde Reig 6, 1º, 46006 Valencia, Spain
Email: info@nutremys.com
Website: www.nutremys.com

Nutremys is an online store specializing in the sale of dietary supplements. All products marketed comply with applicable regulations and come from certified suppliers.


2. Terms of Use

By using this site, you represent that you have reached the legal age of majority in your country of residence and authorize, where applicable, your minors to use this site.

You may not use our products for any illegal or unauthorized purpose, nor violate any applicable law in your jurisdiction, including laws relating to intellectual property.


3. Products and Availability

We reserve the right to modify or discontinue any product at any time without notice.
All products are subject to availability.
The images and descriptions on the site are for illustrative purposes and may differ slightly from the actual product.


4. Prices and Payment

All prices are stated in euros (€) and include applicable VAT. We reserve the right to change prices at any time.

Accepted payment methods include credit/debit cards, PayPal, and other secure platforms indicated during the purchasing process.


5. Shipping

We ship our products to France, Belgium, Luxembourg, Spain, and other European Union markets indicated at the time of ordering.
Shipping costs and delivery times are specified during the ordering process. Once the shipment has been dispatched, a tracking number will be provided.


6. Returns and Refunds

Our returns and refund policy is available here: Refund Policy.

The customer has a right of withdrawal of 14 calendar days from receipt of the order, under the conditions provided for by the Consumer Code. Nutremys adds to this right a voluntary 30-day “Money-Back Guarantee”, applicable under the conditions described in the Refund Policy.


7. Intellectual Property

All website content (texts, images, logos, graphics, design, etc.) is the property of Nutremys Lab S.L. or its licensors and is protected by applicable intellectual property legislation.


8. Liability

Nutremys shall not be liable for any direct or indirect damage resulting from the use of the site or the products purchased, except as otherwise provided by applicable law.

Dietary supplements should not be used as a substitute for a varied and balanced diet. It is recommended that you consult a healthcare professional before consumption.


9. Data Protection

Personal data provided will be processed in accordance with our Privacy Policy.


10. Amendments to the Terms

We reserve the right to update, amend, or replace any part of these Terms of Service by posting changes on our website. It is the user's responsibility to check this page regularly.


11. Applicable Law

These Terms are governed by and construed in accordance with Spanish law. Any dispute shall be submitted to the courts of Valencia, Spain, without prejudice to the mandatory consumer protection provisions applicable in your country of residence.


Last updated: July 2026