Terms of service

This website is operated by Nutremys Lab S.L. Throughout the site, the terms "we", "us" and "our" refer to Nutremys Lab S.L. By accessing our website and/or purchasing a product, you agree to be bound by these Terms of Service, including all additional terms and policies mentioned here and/or available by hyperlink.

If you do not accept all the terms of this agreement, you must not access the website or use our services.


1. General Information

Nutremys Lab S.L.
CIF: B22621031
Address: Calle Alcalde Reig 6, 1º, 46006 Valencia, Spain
E-mail: info@nutremys.com
Website: www.nutremys.com

Nutremys is an online store specialising in the sale of food supplements. All products sold comply with current regulations and come from certified suppliers.


2. Terms of Use

By using this site, you declare that you have reached the legal age of majority in your country of residence and, where applicable, that you authorise minors in your care to use this site.

It is prohibited to use our products for illegal or unauthorised purposes, as well as to violate any applicable law in your jurisdiction (including laws relating to intellectual property).


3. Products and Availability

We reserve the right to modify or discontinue any product at any time, without notice.
All products are subject to availability.
Images and descriptions on the site are for illustrative purposes only and may slightly differ from the actual product.


4. Prices and Payment

All prices are shown in euros (€) and include applicable VAT. We reserve the right to modify prices at any time.

Accepted payment methods include credit/debit cards, PayPal, and other secure platforms indicated during the purchase process.


5. Shipping

We ship our products to the Iberian Peninsula and the Balearic Islands (or other regions where indicated).
Shipping costs and delivery times are specified during the order process. Once the order has been dispatched, a tracking number will be provided.


6. Returns and Refunds

Our returns policy is available at: https://www.nutremys.com/policies/refund-policy

The customer has a right of withdrawal of 30 calendar days from the date of receipt of the order, subject to compliance with the established conditions.


7. Intellectual Property

All website content (texts, images, logos, graphics, design, etc.) is the property of Nutremys Lab S.L. or its licensors, and is protected by applicable intellectual property legislation.


8. Liability

Nutremys shall not be liable for any direct or indirect damage resulting from the use of the site or the products purchased, unless otherwise provided by applicable law.

Food supplements must not be used as a substitute for a varied and balanced diet. It is recommended to consult a healthcare professional before consumption.


9. Data Protection

Personal data provided will be processed in accordance with our Privacy Policy, available here: https://www.nutremys.com/policies/privacy-policy


10. Modification of Terms

We reserve the right to update, modify or replace any part of these Terms of Service by posting changes on our website. It is the user's responsibility to check this page regularly.


11. Applicable Law

These Terms are governed by and interpreted in accordance with Spanish law. Any dispute shall be submitted to the courts of Valencia (Spain).


Last updated: June 2025